Extended Reality is quickly becoming one of the most exciting innovations in the business world. Effective at everything from making training more immersive, to improving the connections between team members, the right XR technology can accomplish almost anything.
For field workers, engineers, and people working with specialist equipment, an XR solution can even provide real-time guidance and support as you work. Imagine being able to see the instructions for a product and how it works in your field of view, without having to pick up a book or look up a manual on your tablet. That’s what Microsoft is offering with Dynamics 365 Guides.
The Guides solution from Microsoft Dynamics 365 promises to reduce errors, optimise operations and improve employee safety with visual, streamlined instructions where they need it most. Let’s explore what Dynamics 365 Guides can do.
Dynamics 365 Guides Review: Features
Microsoft Dynamics 365 Guides is a Mixed Reality solution from Microsoft, one of the market leaders in MR technology. With this software and a set of MR glasses, companies can create sets of step-by-step holographic instructions to empower and support employees wherever they might be working. Crucially, companies can also update and enhance their holographic solutions over time, adapting to suit the needs of their workforce.
The Dynamics 365 Guides technology promises a safer, more engaging way of teaching new employees how to use essential equipment in the workplace. It can also help with repairs, crucial maintenance tasks, and other activities which may require on-the-job guidance. Features include:
- Simple step-by-step guidance in the users field of view
- Integration with Dynamics 365 Remote Assist for Collaboration
- Support for Supply Chain Management and Field Service apps from Dynamics 365
- Visuals and text in one holographic environment
- Spatial triggers to help with moving through guides
- Easily align the physical world with 3D content
- Surface urgent information at speed
- No coding required
- Simple 2D and 3D content creation
- Immersive testing modes
- Insights and reporting to improve processes over time
- Microsoft Power BI integration to share knowledge
- Data insights for improved training opportunities
- Assign guides to technicians with Field Service
- Improve productivity with Guides and Power Apps
With Dynamics 365 Guides, business leaders can enhance learning and improve everyday processes with informative, immersive guidance for team members. Employees get plenty of guidance for working through procedures, whether it’s their first time trying something, or they need help with a recurring task. Plus, you can incorporate Guides into existing workflows using aligned Microsoft 365 services like Power Apps and Power Automate.
Dynamics 365 Guides Review: Benefits
Dynamics 365 Guides from Microsoft promises to improve operational efficiency like never before, with a new era of training and support for teams. You can use holographic technology to improve the speed of on-the-job training or help boost employee performance. Insights and analytics gathered from your technology can even help with reducing any potential skill gaps in the workplace too.
With step-by-step holographic instructions, employees have the confidence they need to tackle new challenges, access information quickly, and maximise hands-free time at work. Some of the biggest benefits of Microsoft Dynamics 365 Guides include:
- Improved employee safety: A hands-free solution for gaining information and guidance in the moment means employees can stay focused and reduce their risk of errors. Companies can use Guides to provide cautions and warnings to users as they work and moving through guidance steps is simple with spatial triggers. Because 3D content and real-world environments align perfectly, everything melds together for a safer experience.
- Innovate quickly with no coding: Companies don’t have to have extensive coding skills to get involved with Dynamics 365 Guides. You can create comprehensive visual work instructions for on-the-job training and day-to-day processes with no need for 3D skills or programming. 2D and 3D asset creation is easy, and you can create immersive testing environments to help bring your applications to life.
- Integrations with existing processes: The Microsoft Dynamics 365 Guides solution integrates with existing processes, improving productivity and efficiency. Companies can incorporate guides with existing workflows using services like Power Automate and Microsoft Power Apps to unlock and save data. You can also assign guides to technicians through the Dynamics 365 Field Service app or link them to work orders in the Dynamics 365 Supply Chain Management ecosystem.
- Strengthen operational effectiveness: Data-driven insights delivered through guides makes it easy to determine what you need to do next to optimize work going forward. You can use your Microsoft Power BI system to share knowledge and reports with other members of the team, then use the data you collect to help you plan your next training strategies.
- Better employee experiences: With Microsoft Dynamics 365, employees can immerse themselves in every task like never before, accessing video, photos, and 3D models to unlock a new level of training and support. The Microsoft Dynamics 365 Guides solution empowers workers to operate more quickly and effectively in virtually any environment, without compromising on safety.
Dynamics 365 Guides Review: Verdict
Any company invested in a future of better training, productivity, and efficiency in their workforce could potentially benefit from Dynamics 365 Guides. In industries like engineering, healthcare, and many others, these holographic tools for training and support can give employees more confidence to not only get work done faster but accomplish more with their time.
Dynamics 365 Guides from Microsoft is also extremely accessible for businesses from all backgrounds. Low code and no-code solutions mean you don’t have to have extensive technical knowledge to start exploring the benefits of holographic content in your workplace. It’s easy to create your own intelligent guidance solutions for teams in a matter of minutes, and watch your workforce transform as a result.
For the future of training, specialist support, and work in risky environments, Dynamics 365 Guides could be an incredibly valuable investment.
